Terms of Use

Loan applications can be submitted by individuals using Wamaka Loan. By using the Services, making an account, logging in, or downloading and installing the Wamaka Loan Apps, you agree to these terms.

It is important that you carefully read these terms of use and decide whether or not they apply to your financial position before using the services or opening an account. If you disagree with our policies, you should stop using the services right away.

You need to regularly check the material on the applications in order to be notified as soon as the Terms of Use are changed. By using the services after they have been modified, you agree to the revised terms of use.

1.SERVICES AVAILABLE

As soon as you register and your account is approved by us, you can start using the Services. These Terms of Use will apply to any financing services we offer, if you would want. You accept and acknowledge this.

2.PRICES SPECIFIED FOR THE SERVICES

You confirm to us that, by registering for an account or requesting access to the Services, you:

You live in Zambia and are at least eighteen years old. Your Zambian ID is still valid.

3.LOANING MONEY METHODS

Wamaka Loan is the sole entity with the authority to approve or deny requests for loans and consumer finance services. You understand and agree that Wamaka Loan is not responsible for any unfavorable outcomes, lost opportunities, or other monetary losses that may arise from the decision to approve or reject a loan. We are not obliged to provide an explanation for the credit decisions we make.

4.IDENTITY AND SAFETY

To make use of the Services, you have to create an account. It is essential that you submit accurate, full, and up-to-date information about yourself when enrolling. on order to make sure that the information on your account is accurate, full, and up to date, you also promise to quickly update any outdated information. It is your responsibility to keep your password and account details private. Limiting who has access to the devices you use to access the services and apps is another thing to be cautious about. You understand that anything you do with your password or account is under your direct control.

5.COSTS AND REMITTS

The service fees and any other expenses, such late payment penalties, are shown on the app. You are solely liable for paying all costs and fees associated with the services. You authorize us to take money from the specified payment account to cover any amount you owe us by utilizing our services.

6.ACCESSIBLE VIA OTHER APPS

If you use Wamaka Loan or other platforms, apps, or services in addition to the Services, these rules also apply. When using the Services on any other applications, websites, or services, you guarantee that you will adhere to their terms and conditions. By using the Services on other websites, apps, or platforms, you agree to these Terms of Use.

7.GUIDELINES FROM OTHER SUPPLIER

To help with service delivery or operational oversight, Wamaka Loan may use outside contractors, agents, or service providers. By utilizing the Services, you agree that these third-party service providers may require access to personal information about you, your account, and other data in order to perform their services for Wamaka Loan. You understand and agree that Wamaka Loan has no influence on the conduct of outside service providers. Nevertheless, Wamaka Loan does its best to choose reputable vendors who will handle your data in compliance with legal requirements and our privacy statement.

8.DATA PROTECTION AND PRIVATE INFORMATION MAINTAINMENT

We are highly concerned about your privacy. As part of these Terms of Use, our Privacy Policy governs how we will treat your personal information. You have read our privacy policy and understand it, and by using our services, you agree that we may collect, use, and share your personal information in the ways specified in it.

9.ACKNOWLEDGE THE SHARING OF PRIVATE INFORMATION

By utilizing our services, you agree that Wamaka Loan may gather, use, store, and handle your personal data in compliance with our privacy statement. We may share your personal information with other companies in accordance with our Privacy Policy in order to improve your experience, comply with legal requirements, and offer our services. You are aware of this. By creating an account or using the Services, you agree that you have read, understood, and accepted our Privacy Policy, which is a part of our Terms of Use.

10.TAKE PART IN THE THROWING OF ITEMS

Wamaka Loan may take legal action to enforce the obligation in line with the law if you don't pay them back. The collection procedure may involve calling, texting, emailing, or using other methods of communication in addition to using third-party collection agencies. In order to speed up the verification or information-gathering process, you give Wamaka Loan permission to contact the people you listed as references in your Services application. You agree that Wamaka Loan and any other collection agencies may use your current contact information to contact you regarding any unpaid debts. You also agree to cooperate with them to settle any unpaid bills or disagreements.

11.HELPING CLIENTS AND PAPERWORK

We promise to provide top-notch services and to address any complaints or issues you may have in a timely and effective manner. For any inquiries or worries you may have regarding the services or any part of your experience at Wamaka Loan, send an email to contact.passionate@wamaka-loan.com. We will start working on addressing your complaint and developing a workable solution as soon as we receive it. Please be sure to include a detailed description of your complaint or concern in your email, along with any pertinent documentation or information that could help us resolve the issue.

12.PERMISSION OF OTHERS AND DIGITAL MESSAGES

You agree to receive communications from Wamaka Loan electronically by utilizing our services and providing Wamaka Loan with your phone number and/or email address. Please be advised that these emails may include updates, confirmations, and other important information, along with information about your account, transactions, and use of our services. You understand and consent that any emails or messages we send you fulfill the requirement for written correspondence under law.

13.LINKS TO EXTERNAL WEBSITES

The app or services may contain links to websites, services, or resources run by other companies. By using any of those websites, services, or resources made available by third parties, you understand and agree that Wamaka Loan disclaims all liability for any harm or loss. Wamaka Loan has no responsibility for the information, accuracy, or accessibility to websites, services, or resources provided by outside companies.

14.IDEAS AND BENEFITS

Wamaka Loan may from time to time provide bonuses in the form of referral schemes, exclusive offers, or other advantages with its services. Participation in a campaign, referral program, or award will entail notification of any additional restrictions that could be relevant. When you participate in any rewards program, referral program, or campaign, you agree to the terms and conditions that are in force at that time.

15.INTERNET PROPERTY RIGHTS

Wamaka Loan or its licensors control all rights to the App, the Services, and any materials, content, or information we offer. We grant you permission not to copy, modify, distribute, or make new versions of any content we provide without first receiving our express consent. It is also understood that you are not the owner of any intellectual property and have no legal claim to any of it.

16.ENDING AND COMMINGLEING

If we think you have violated any of the rules, we reserve the right, at any time and for any reason, to suspend or terminate your account and your use of the Services in compliance with our Terms of Use. At any moment, you are free to formally inform us that you would like to close your account. You will not be able to utilize the services if you do not uninstall the app from your devices right away. You won't be affected financially by your termination if you owe us money.

17.CAUTION AND LIMITATION ON RESPONSIBILITY

To the extent allowed by law, the Services are delivered "as is" and with no warranties of any kind. Regarding the accuracy, accessibility, and complete security of the services, Wamaka Loan disclaims all liability. Wamaka Loan disclaims any liability for any additional, particular, or severe damages that may arise from using or not being able to use the services, even when they have warned of the possibility of these damages. This applies to Wamaka Loan and all of its associates and workers.

18.PAYMENT FOR WORK OR SERVICES

In the event that you breach any laws, regulations, the rights of others, or misuse the Services in violation of the Terms of Use, you agree to defend and assist Wamaka Loan and its partners against any claims, losses, or expenditures, including legal fees.

19.MODIFYING THE TERMS OF SERVICE

These terms and conditions could change at any time. When these Terms of Use are changed on the Apps, the changes will take effect right away. It is your duty to regularly check the Terms of Use and be informed of any updates. If you keep using the Services, you agree to any revisions or new rules added to the Terms of Use. If you disagree with the updated Terms of Use, kindly stop using the Services and uninstall the Apps from your devices at away.

20.WORKOUT MANUAL

You may not assign or transfer any of your rights or responsibilities under these Terms of Use without our prior written consent. We may transfer our rights and duties under these Terms of Use to another company without first getting your permission. This might happen if we go into a business deal, sell some assets, or combine with another company.

21.UNEXPECTED AND UNFORESEEABLE EVENTS

Neither party shall be responsible for any problems or delays in complying with these terms of use resulting from strikes, natural disasters, governmental orders, or problems with communication or utilities, other than payment requirements.

22.REASONS TO FILE AN OFFICIAL EXEMPTION REQUEST

Any rule in these Terms of Use that you choose not to abide by must be signed by the party intending to enforce it and recorded. Simply because these Terms of Use are not applicable or enforceable does not mean that a party gives up any rights or obligations under them.

23.COMPOSIBILITY

If a court finds that any part of these conditions is illegal, unenforceable, or cannot be implemented, the other provisions will still be in force and effective. A reasonable, lawful, and enforceable provision that most nearly reflects the parties' original intentions must take the place of any illegal, unenforceable, or invalid provision.

24.THE WHOLE AGREEMENT

Regarding the subject matter of this document, any previous written or oral agreements or talks are superseded by these rules. The whole agreement between you and Wamaka Loan regarding the services is contained in these agreements, which also include the Privacy Policy and any other stated policies or guidelines.

25.LACK OF TIES TO OTHER PEOPLE

Under these Terms of Use, you and Wamaka Loan are the only parties with rights and remedies; no other individual or company may do so. These conditions of usage benefit no third party.

26.SUMMARY

The headings in these terms of usage are only for convenience and do not affect the interpretation or application of any of the regulations.

27.VIEWS

Please send any written letters or other required communications to the email addresses provided, following the instructions in these Terms of Use.

28.PUBLIC LAW DISPUTES AND ARBITRATION

The interpretation of these Terms of Use and any issues arising from them or the Services shall be governed by Zambian law. The courts in Zambia alone shall have jurisdiction over any disputes or claims relating to the Services or these Terms of Use.