FAQ

1. How can I get access to Wamaka Loan?

Our lending platform can be accessed through Google Play. Open Google Play and search for “Wamaka Loan” APP, then download and start to sign-up with your phone number.

2.Can I change my ID number after I receive a loan?

Unfortunately, not. At Wamaka Loan, we conform to the highest standards of data integrity. This means that you cannot change information that was previously used to process a successful loan application. You must double check the information before you click submit button.

3.Can I delete my account?

According to our Terms of Use and Privacy Policy, we collect your information to assess your eligibility for a loan. We do not sell or share this information for any other reason. If you wish to end your relationship with Wamaka Loan, you can simply uninstall the app.

1. What is required to receive a Wamaka Loan loan?

Requirements are simple – all you need to apply is your and answering few questions. We will also request access to the data on your phone in order determine your eligibility.

2. How does Wamaka Loan make a lending decision?

Wamaka Loan uses data from your phone, including your handset details and financial transaction SMS messages to make lending decisions. We combine this with your Wamaka Loan repayment history to build an individualized credit score, which determines the loan offers you receive.

3. Why was I rejected for a loan?

If you don’t get accepted when you apply, don’t worry! Sometimes it may take several attempts to qualify for a loan. We encourage you to continue saving data on your phone and to reapply after the period stipulated.

4. How can I increase my chance of being accepted?

Wamaka Loan uses data from your phone as well as other sources to make a lending decision. To increase your chances of approval, please make sure to save the data on your phone, keep good credit with all other lenders, and correctly input your account details.

1. How do I apply for a loan?

Open Google Play and search for “Wamaka Loan” APP. After download, you can open the APP and follow the process to apply for a loan.

2. How much can I borrow?

Currently, our loan sizes range from ZMW 500 to ZMW 20,000. If you repay loans as scheduled, the amount that you can borrow will increase.

3. How long does the application process take?

It will take a few minutes.

4. How to fill your family and emergency contact’s information?

Your family and emergency contacts are the person that can prove your reliability, credibility and honesty. We may contact him/her when we decide the loan. Please fill the contact’s information carefully.

1.Can I request to repay my loan at a later date?

Unfortunately, Wamaka Loan cannot alter your repayment plan after you’ve received a loan. If you are unable to repay the full amount due, we advise you to start making partial repayments as soon as possible.

1.Can I trust Wamaka Loan with my data?

We use world-class data security and encryption techniques to protect the data you share with us. Wamaka Loan never shares your information with third parties unless it is for dedicated business purposes, such as reporting defaulted loans to authorized credit reference bureaus. We do not sell your data or credit profile.

2.Why do you need permission for my phone?

Wamaka Loan uses data from your phone, including your handset details and financial transaction messages to make lending decisions. These data are a crucial part of our decision-making process, and allow us to provide seamless and efficient financial services.

3.How do I give permission to Wamaka Loan on my phone?

In your Android Phone, kindly go to Settings > Apps > Wamaka Loan > Permissions and make sure that you have enabled Wamaka Loan to access everything requested.

4.What are your Terms of Use and Privacy Policy?

Please read our Terms of Use and Privacy Policy.